This website is owned and operated by Susumeco Designs “LLC”. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors home and living products such as mugs, bottles, tumblers, ornaments, journals, notebooks, magnets, home décor, Accessories such as bags, hats, pets accessories, Clothing, T-shirts, Sweatshirts, Tank tops. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. Who can use our website?In order to use our website and/or receive our services, you must be at least 18 years of age or older, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. If you are 18 years old to use our service and if you are signing up on behalf of someone else or are making a purchase on behalf of someone else, you are acknowledging that you have the right to do so.You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for using our services or for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. “The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method. Returns, Exchange and Cancelation Policy See each item details for return and exchange eligibility on item description. Cancellations are not accepted. We understand that circumstances may change, and you may need to cancel your order. But, in spite of that please note that cancellations cannot be guaranteed as items are made to order. Once an item has been sent to production, it cannot be canceled. If you need to cancel your order, please contact us as soon as possible. Fee's may apply. Returns and Exchange are NOT Accepted. Our returns, exchange and cancellation policy are based on how Our products are unique and produced to the Order, therefore, they are non-refundable. When you place an order, we submit it right away. You acknowledge that the Order execution or Order contents (products, shipping method, delivery and return addresses) cannot be further modified. If the shipment details are incorrect, or if you Ordered the wrong size or color, we cannot be held responsible. Our customers are responsible for relaying the correct information for us to process the order. Please Double check all of the information you have provided to us before placing the order. You may submit requests for change of certain Order details, including address change or delivery method change. Our Support team will evaluate the request and at its discretion will let you know whether it is possible to accommodate your request and/or whether your request carries any additional costs. We Do not accept refunds, returns, or exchanges unless the item was damage, misprinted, did not arrive, or the wrong item was received. If any of these situations occur, please contact us immediately so we can rectify the issue. In order to receive a refund or exchange, a photo of the item in question must be submitted within 5 days of delivery. After an Order is placed, we cannot guarantee that it will be possible to issue a full or partial Refund in case of canceled Orders. Upon receiving a cancellation request, We will determine whether your cancellation is eligible for a full or partial Refund depending on the stage of the fulfillment of the Order. Fee's may apply. We will notify you via email. Make sure you have provided us with the right email to reach you with such information and also if you are not hearing from us soon enough do check your spam folder. Shipping. We ship all of our products via standard shipping. Shipping times may vary depending on your location. Once your order has been shipped, you will receive a confirmation email with your tracking number. If Your Order seems to be taking an unusually long time to be delivered, please contact our Support team right away. If the Produced Order is lost during Shipment, our Support team will investigate and may provide replacements when appropriate. After investigating your issue, if Support team determines that your product is faulty, the Order or line items will be replaced or refunded at the discretion of our Support team. Refunds will be issued in the form of credit to Your original account. We do not provide Refunds for Orders still in transit, unless they are deemed lost by our Support team. Our customers are responsible for ensuring that the specified delivery address for each and every Order is valid and accurate. If a delivery of an Order is incomplete due to an invalid or incorrect address, the customer can either request a reshipment or cancellation of the order. Costs associated with reshipment of the Order and/or cancellation shall be borne by the customer. If an order has not been delivered in 30 calendar days (for domestic US or regional EU orders) or in 45 calendar days (for international orders), merchants should contact Susumeco Designs Support team within 1 week in order to be eligible for a reprint/refund. If tracking of an Order states that it has been delivered, yet the the Customer reports it as not received, Susumeco Designs reserves the rights to refuse a free of charge Reprint or a Refund. Such cases will be individually investigated by the Our Support team. An Order can be delayed due to delays from shipping carriers. Susumeco Designs cannot guarantee precise delivery dates on shipping, as it is dependent on the shipping carriers. Consequently, Susumeco Designs assumes no liability associated with delay and does not offer any Reprints and/or Refunds caused by shipping delays, unless our Support team determines that the package was lost in-transit. If you have any questions in regards to returns, refund or cancellation please contact us at support@susumeco.com Susumeco Designs LLC has retention of rights to change offering, We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. Warranties and responsibility for services and products if Support team determines that your product is Faulty, the Order or line items will be replaced or refunded at the discretion of our Support team. Refunds will be issued in the form of credit to your original account. We do not provide Refunds for Orders still in transit, unless they are deemed lost by our Support team. If you have any questions in regards to this matter please contact us at support@susumeco.com The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of [Susumeco Designs LLC]. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. Right to suspend or cancel user account. We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment. Indemnification You agree to indemnify and hold [Susumeco Designs LLC & owner] harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. Limitation of liability To the maximum extent permitted by applicable law, in no event shall [Susumeco Designs LLC & owner], be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, [Susumeco Desings LLC & owner] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. Rights to change and modify terms We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. Promotional emails and content You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. Preference of law and dispute resolution These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of [United States / Florida], without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in [Punta Gorda, Florida]. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded. If at any time you have any questions or need to get a hold of our Support team for customer support, please contact us at support@susumeco.com